Privacy Policy
Kashi Kustomz operates as a small business selling merchandise through its independent website kashikustomz.com. We are committed to protecting your personal information and privacy rights in compliance with applicable laws, including Nevada state law, U.S. federal law and international regulations such as the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use and protect your personal information when you visit our website, make a purchase or interact with us.
Scope of this Policy
This policy applies to all visitors and customers who interact with our website, services or products. It governs the collection, use and protection of personal data received through our website or related services.
What Information We Collect
As an independent seller, we only collect limited customer information when you interact with our website or information necessary to process and fulfill your orders
Information You Provide to Us
When you interact with our website, we may collect the following types of information:
- Information You Provide to Us:
- Full Name
- Email Address
- Shipping Address
- Billing Address
- Phone Number (if provided)
- Order details
- Payment information (processed securely via our payment gateway - we do not store credit card details)
- Preferences or special order instructions
- Information We Collect Automatically:
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device type and operating system
- Referral URL
- Cookie consent status
We collect this data through cookies and similar technologies. You can manage your cookie preferences via our cookie banner or your browser settings.
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential website functionality (e.g. shopping cart)
- Remember your preferences
- Improve your shopping experience
We provide a cookie consent banner in compliance with applicable laws (including GDPR) so you can accept or reject non-essential cookies.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates or support requests
- Respond to inquiries
- Provide invoices and receipts
- Improve our website and customer experience
- Comply with legal obligations
We do not use your data for advertising or share it with non-essential third parties or advertisers.
Data Sharing and Disclosure
We do not sell, rent or share your personal data with third parties for marketing. We may share your information with:
- Payment processors (e.g. Stripe, Paypal, WorldPay)
- Shipping carriers (e.g. USPS, DHL, UPS)
- Service providers who help operate our website (e.g. website host)
- Legal authorities, if required by law or in the event of fraud or dispute
All third-party service providers are contractually obligated to protect your data.
Legal Bases for Processing (GDPR Compliance)
For visitors and customers in the European Economic Area (EEA) and UK, we collect and process personal data only when we have a legal basis to do so:
- To fulfill a contract (e.g. to deliver your purchase)
- With your consent (e.g. for cookies or email newsletters)
- To comply with legal obligations
- To pursue or legitimate business interests (e.g. fraud prevention)
International Data Transfers
As we may ship worldwide, including to the European Economic Area (EEA), your data may be processed in countries outside of your own. Where applicable, we ensure appropriate safeguards are in place under GDPR law.
Your rights (under GDPR and other laws)
If you are located in the European Economic Area (EEA), you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Request erasure of your data
- Object to or restrict processing in certain cases
- Withdraw consent at any time
- Request data portability
- File a complaint with your local data authority
Rights Under Nevada Law
We comply with NRS Chapter 603A, Nevada residents may:
- Request we do not sell your personal information (we do not sell personal data to third parties)
- Make privacy related requests by contacting us at [info@kashikustomz.com]
U.S. Federal Law Compliance
- We comply with COPPA and do not knowingly collect information from children under 13
- We follow the CAN-SPAM Act and only send email marketing with consent. You may unsubscribe at any time
Data Retention
We retain personal data only as long as necessary:
- To fulfil orders and provide service customer support
- To comply with legal and accounting obligations
- Until you request deletion or erasure
Data Security
We take appropriate technical and organisational measures to protect your data. While no method is 100% secure, we work hard to safeguard personal information, including
- HTTPS encryption
- Secure payment processing
- Access control on back-end critical systems
Third Party Links
Our website may include links to third-party websites or social media platforms (e.g. Twitch, TikTok, Instagram, Discord). We are not responsible for the content or privacy practices of third-party platforms. Please review their policies before sharing your information
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or store data from children. If we learn we have collected data from a child, we will promptly delete it.
Do Not Track (DNT) Signals
We do not respond to DNT signals due to the lack of industry-wide standards. You can still manage cookie preferences directly through our website.
Changes to This Policy
We may update this policy from time to time to reflect changes in law, technology or our business operations. Changes will be posted on this page with the updated “Last Update” date. Continued use of the site after update constitutes acceptance.
Contact Us
If you have any questions or concerns, please contact:
info@kashikustomz.com